1. Information We Collect

This Privacy Policy explains how YUVRAJ PRATAP SOFTWARE SOLUTIONS (operating "YuvPhone") collects, uses, and safeguards your personal data. We collect information that you provide directly to us, including:

Account information (email, password)
Phone numbers and call history
Payment and billing information
Usage data and interaction with our services

2. How We Use Your Information

We use the collected information to:

Provide phone and calling services
Process payments and maintain billing records
Improve call quality and service reliability
Ensure security and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share your information with:

Trusted voice infrastructure providers (such as Twilio) solely for routing and completing calls
Trusted payment processors used to complete transactions securely
Law enforcement when required by law

4. Call Data & Recording

YuvPhone does not record or listen to the content of your voice calls. We only retain call metadata (such as phone numbers, duration, and timestamps) as necessary to provide the service, process billing, and comply with legal obligations.

5. Cookies & Similar Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. These include session cookies for authentication, security cookies, and analytics tools to understand how our service is used. For more information, please refer to our Cookie Policy.

6. Data Retention

We retain account, billing, and call metadata only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer necessary, it is securely deleted or anonymized.

7. International Data Transfers

YuvPhone operates globally. Some of our service providers, including voice infrastructure and payment processors, may process data outside your country of residence. We take appropriate legal and technical measures to protect your personal information during such transfers.

8. Security Measures

We use industry-standard encryption, HTTPS, secure authentication, and trusted infrastructure providers to protect your information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure.

9. Your Rights

Depending on your location, you have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your account and personal data by contacting support@yuvphone.com.
Objection & Restriction: Object to or request restriction of processing of your data.
Data Portability: Export your data in a structured, commonly used format.

10. Children's Privacy

YuvPhone is not intended for children under 18 years of age. We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected such data, we take steps to remove it from our servers.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

YUVRAJ PRATAP SOFTWARE SOLUTIONS
S/O Hardayal Rajwade, Uparpara, Gorta, Block Lakhanpur,
District Surguja, Chhattisgarh – 497116, India

Email: support@yuvphone.com

12. Applicable Law

This Privacy Policy and any disputes related to it are governed by the laws of India.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and sending an email notification to active users.