Privacy Policy

Last updated: May 4, 2025

1. Information We Collect

This Privacy Policy explains how YUVRAJ PRATAP SOFTWARE SOLUTIONS (operating "YuvPhone") collects, uses, and safeguards your personal data. We collect information that you provide directly to us, including:

  • Account information (email, password)
  • Phone numbers and call history
  • Payment and billing information
  • Usage data and interaction with our services

2. How We Use Your Information

We use the collected information to:

  • Provide phone and calling services
  • Process payments and maintain billing records
  • Improve call quality and service reliability
  • Ensure security and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Trusted voice infrastructure providers (such as Twilio) solely for routing and completing calls
  • Payment processors for billing purposes
  • Law enforcement when required by law

4. Call Data

YuvPhone does not record or listen to the content of your voice calls. We only retain call metadata (such as phone numbers, duration, and timestamps) as necessary to provide the service, process billing, and comply with legal obligations. This data is encrypted and stored securely.

5. Your Rights

You have the right to:

  • Access your call history and account data
  • Request deletion of your call records
  • Correct your account information
  • Export your data in a portable format

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@yuvphone.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and sending an email notification to active users.